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  2. Frequent questions

• How to contact us?



Our offices are located in Mataró (Barcelona), you can contact our commercials by phone at 937991696 or via email to comercial@publi-star.com.

or fill out the contact form on our website.





• Free estimates?



Before placing an order

You can request a free estimate of any of our products at our email address: comercial@publi-star.com





• Products for sale?



We have a wide variety of products with more than 6000 references with the best brands in the sector both in textiles and travel, leisure, writing, home, offices, children, technology, key chains, sports, bags and backpacks

In addition to a line of organic products.





• Product customization?



All our products can be customized with a logo or slogan, in case you do not have space for customization, you can customize it with an already printed label or box.

We also have a wide variety of printing techniques for each type of product such as: Screen printing, thermoprinting, pad printing, embroidery, sublimation, laser, etc ...





• Shipping logos?



After placing your order, if you wish you can print your logos on all items with the possibility of marking, for this you will have to send your logos via email to confirm the printing or redesign of the same if necessary.

The expenses related to the creation or redesign of the logos as well as the screens and taxes to make the prints, are not included in the final price since the amount chosen depends, there are expenses that are included in the price and others are not. When making the payment and sending logos, the corresponding price for each design will be valued.





• Guaranteed products?



All our products are 100% guaranteed, whether they are domestic or imported products.





• Delivery time?



The delivery time of our producer will vary according to printed or unprinted fences, for unprinted items the delivery time ranges from 2 to 7 days of delivery to the peninsula. (others consult)

Printed products will depend on whether the product has to be manufactured before being printed or if it is an item in stock, in this case the delivery time ranges from 15 to 30 days for the peninsula.





• Way to pay?



You have several ways to make the payment of your items, by bank transfer, credit card and PAYPAL. Always with maximum security in your purchases.